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Privacy Policy

Effective Date: March 6th, 2025

Neobanc Inc. ("Neobanc," "we," or "us") respects your privacy. Our digital platform is designed to simplify the rental payments process and to allow tenants to build credit and earn rewards on rent. This Privacy Policy ("Policy") describes how we collect, use, and disclose information about individuals and employees of businesses that use the platform, and other platform visitors in connection with our Services ("Users") and the online services provided through us (collectively, the "Services"). This Policy does not apply to information that you submit directly to third parties, including the organizations and individuals with which you connect on the Services. This Privacy Policy should be read in accordance with the Terms of Use.

General

In this Policy, we describe:

  • the information that we collect and process about you (that you provide directly to us or is provided to us by third parties such as our recruitment partners and counsellors);
  • the purposes for which we collect and process information about you; and
  • the basis on which we collect and process information about you, when you use our Services located at www.Neobanc.com (our "Website") and the services available through this Website, provided to our users (collectively, our "Services").

In this Policy, the term "personal data" or "personal information" means personal data or data that relates to an identified or identifiable person.

Please read this Policy carefully in order to understand what Neobanc and any affiliates and/or subsidiaries do with your personal data. Your use of our Website and Services and any dispute over privacy is subject to this Policy and any of our applicable Terms of Use for use of our Services, including their applicable limitations on damages and the resolution of disputes. Our Terms and Conditions for our Services are incorporated by reference into this Policy.

What We Collect and How

Data That We Collect

We collect Personal Information and Other Information about Users in connection with the Services. For the purposes of this Policy, "Personal Information" is any information provided to us or generated within our Services or Website that personally identifies or could be used to identify an individual, such as name or email address, gender, identification number or other information which could be reasonably linked to such identifying information.

"Other Information" is any information we collect that is not Personal Information. We may combine Personal Information with Other Information; in which case we will treat the combined information as Personal Information. We also may combine information that we have about you with additional information that we, or other third parties, collect in other contexts—such as our communications with you via email or phone, your responses to project screening questions, your customer service records, or any feedback provided by a User. In those circumstances, we will treat the combined information as Personal Information.

For greater clarity, we may collect the following Personal Information from you:

Identifiers

Name, email address, phone number, billing and mailing address, date of birth, IP address, National Identification numbers, and documents that may include your photograph (including government identification).

Financial Information

Bank and credit account, and details of any transactions carried out using our Services.

Professional or Employment Information

Name and contact information, professional credentials and skills, educational and work history, salary, evaluations, references, and other similar information.

Other Information

We may collect information about your use of our Services, such as usage data and preferences. This may include your interactions with our Services, the pages or screens you view, the searches you conduct, and the dates and times of your visits.

How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Services;
  • Improve, personalize, and expand our Services;
  • Understand and analyze how you use our Services;
  • Develop new products, services, features, and functionality;