Do you have a question, a doubt, or just curious? We’re renters too and we understand the pain you go through every month so we built Neobanc for people like us. Let’s get you the answers you deserve.
Neobanc is a platform that allows renters to pay their rent through us and earn cashback rewards. You fund your Neobanc wallet, we pay your landlord on the due date, and you benefit from cashback on each rent payment.
Currently, Neobanc operates in Canada. We plan to expand to the U.S. soon.
No. As long as your landlord accepts e-Transfers, you can use Neobanc without their direct involvement.
Yes! Neobanc works whether you’re renting from a large property management company or an individual landlord, as long as they accept e-Transfers.
No. Neobanc is available to all renters, regardless of income level.
You fund your Neobanc wallet at least three days before your rent is due. On the due date, we transfer the funds to your landlord. This process earns you cashback on every rent payment.
Neobanc offers 1% cashback applied toward your next rent payment. Alternatively, if you choose to stake your cashback for a year, you can earn 5%.
Your cashback is credited to your Neobanc account once your rent payment is processed.
Your accumulated cashback can be applied to your new rental contract, ensuring you continue to benefit from your rewards.
All funds are stored in CDIC-insured bank accounts and are never invested, ensuring the safety of your money.
If you forget to fund your Neobanc wallet at least three days before your rent is due, you’ll need to pay your landlord directly for that month, and you won’t earn cashback for that payment.
Currently, Neobanc processes full rent payments only.
Timely funding of your Neobanc wallet ensures on-time payments to your landlord. If your wallet isn't funded on time, it's your responsibility to pay your landlord directly to avoid any late fees or penalties.
At this time, Neobanc is designed for individual rent payments. We are exploring options to support shared rent payments in the future.
You can fund your Neobanc wallet from any bank account, provided the account holder's name matches your Neobanc account.
No. Neobanc is completely free for renters—there are no fees or hidden charges.
No. Neobanc operates transparently with no hidden fees.
Yes. Neobanc utilizes proprietary payment processing technology to ensure secure transactions.
Neobanc supports payments from banks that offer e-Transfer services.
Neobanc has received funding and support from renowned investors and institutions, including:
• EWOR Accelerator Program – One of Europe’s top startup accelerators, backing high-impact founders.
• Pareto Holdings (Edward Lando) – A leading venture firm investing in high-growth fintech startups.
• Paul Muller (CEO of Adjust, NYSE: APP) – A key investor in Neobanc.
• Petter Made (CEO of SumUp) – Supporting Neobanc’s expansion.
• Florian Huber (Real Estate Marketplace CEO) – Investing in rental fintech innovation.
• Ben Cambier (Angel Investor) – Early-stage fintech investor.• Daniel Dippold (Founder of EWOR) – Supporting Neobanc’s growth and mentorship.
Neobanc is strategically positioned with strong backing and a proven roadmap for scaling in North America.
Neobanc was founded by Kyle Collier (CEO) and Luis Parra (Cofounder, CTO).
• Kyle Collier has 15 years of experience scaling companies from idea to $45M+ in sales and has had multiple fintech exits while raising only $2.5M.
• Luis Parra built and sold a fintech compliance company, has programmed LLMs for two $1B+ Y Combinator startups, and worked with the SEC on fraud investigations.
• Bruno Santiago (CMO) is a key part of the executive team, bringing 25+ years of experience in digital design & marketing, having led brand communications for major financial institutions.
• Josh Sookman (Growth & Retention Advisor) previously led Ritual.co’s growth from 1K to 1M+ users and has 15+ years of experience in scaling tech businesses.
The team has a combined 55+ years of experience, 5 successful exits, and has grown B2C payment apps to millions of users.
Currently, Neobanc does not support linking multiple bank accounts. However, you can fund your Neobanc wallet from any bank account, as long as the account holder's name matches your Neobanc account.
Neobanc operates on a win-win model where renters earn rewards, landlords receive timely payments, and we generate revenue—without charging users fees.
Here’s how:
• Cashback tiers – Renters earn 1% cashback every month by default. Those who choose to stake their rewards for one year unlock up to 5% cashback.
• Proprietary payment technology – Our high-volume payment processing tech optimizes transaction flow, allowing us to negotiate unique margins with financial partners and payment networks.
• Affiliate revenue from payment networks – By strategically moving transactions between networks, we earn a share of the margins from major financial institutions—without impacting the user experience.
This approach makes our model sustainable and profitable while ensuring renters get rewarded without fees or gimmicks.Neobanc is built by industry veterans:
• Kyle Collier (CEO) has scaled multiple fintech startups with successful exits.
• Luis Parra (Cofounder, CTO) brings deep expertise in fintech compliance and payment infrastructure, having worked with the SEC and leading AI-driven financial systems.
With the right technology, partnerships, and expertise, we’ve created a system where renters win, landlords stay happy, and Neobanc thrives—without charging users a dime.
Neobanc was created to help renters gain financial benefits from paying rent, a traditionally unrewarded expense. The idea was inspired by the CEO’s personal experience with housing challenges, driving our mission to make renting more rewarding.
For inquiries and support, reach out to us at team@neobanc.com.
It's your main expense, we know! So we took all the necessary steps to have this protected at all times.
See Zen policy details here.
